New! Effective January 2, 2025, the CIC®, a-IPC™, and LTC-CIP® examinations are delivered using forward navigation. Forward navigation in an examination refers to a format where candidates can only progress through the exam in a linear sequence, answering each question one after another without the option to return to previous questions. Candidates must answer all items in the order they appear, with no option to skip questions. Once a candidate confirms an answer and moves to the next question, they cannot go back to change or modify their response. Candidates will no longer be permitted to flag questions or return to previous questions. The text highlight and strikeout tool will still be permitted.
Approved candidates will receive a scheduling email from CBIC containing a unique 6 digit eligibility ID that will be required to schedule an exam at a Prometric testing center or via Prometric's live remote proctoring platform.
A candidate’s eligibility is valid for 90 days after receiving email confirmation from CBIC. The examination must be scheduled and taken within this 90-day period. A candidate who fails to schedule an exam appointment within the 90-day eligibility period forfeits his/her examination fees and must submit a new completed application and the appropriate examination fee in order to be eligible to sit for the examination again.
CIC® examination appointments are scheduled for a 3.5 hour window of time – three hours for the examination itself, and fifteen minutes on each end for completion of the tutorial and the post-exam survey.
Long-Term care examination appointments are scheduled for a 3.5 hour window of time – three hours for the examination itself, and fifteen minutes on each end for completion of the tutorial and the post-exam survey.
a-IPC examination appointments are scheduled for a 2.5 hour window of time – two hours for the examination itself, and fifteen minutes on each end for completion of the tutorial and the post-exam survey
To schedule an exam online:
To schedule an exam by phone:
Once you have scheduled your appointment, CBIC strongly recommends you confirm the date and time of your appointment by visiting https://www.prometric.com/test-takers/search/cbic and selecting "Confirm" from the left navigation. You will need your confirmation number and the first four letters of your last name to find your appointment.
Plan on arriving at least 30 minutes before your scheduled exam appointment. On the day of your appointment, you must bring a valid, government-issued form of identification that contains your signature and a recognizable photograph. This document must be in Latin characters. In addition, the first and last name displayed on your identification must match the name you used to register and confirm your examination appointment. If the name on the form of identification does not match your exam confirmation, please contact CBIC at info@cbic.org prior to your testing date.
Candidates may be allowed to use an expired government-issued form of identification if they provide proof of renewal through a copy of a temporary government-issued form of identification along with the expired form of identification.
Valid forms of identification in the US/Canada/International:
If the identification presented on exam day does not contain a signature but meets all other CBIC identification requirements, you must provide a secondary form of identification on exam day. The signature on your secondary identification must match exactly with the first and last name on your primary identification and with the names that you provided when you registered. The secondary identification must contain:
If you do not provide correct information at the time of the exam, it is considered a missed appointment. You will be required to reapply and pay another full exam fee before choosing another appointment. If you arrive more than 30 minutes late for an appointment, examination fees will be forfeited. If you are a no-show to your appointment, examination fees will also be forfeited.
Personal items must be secured in a locker for test security purposes, so please limit what you bring to the testing center. Please review the testing rules and regulations found on the Prometric website at https://www.prometric.com/what-expect. The policies below apply to candidates testing both in a physical testing center and via live remote proctoring.
A list of pre-approved items allowed during the exam are available on Prometric’s website: https://www.prometric.com/pre-approved-items
All other personal items, including watches, jackets, and backpacks, must be secured in a locker or outside the remote proctored area for test security purposes, so please limit what you bring to the testing center. If testing remotely, personal items are not allowed in the testing area. Please review the testing rules and regulations found on the Prometric website at https://www.prometric.com/test-takers/search/CBIC.
Severe weather or an emergency could require canceling scheduled exams. If this occurs, Prometric will attempt to contact candidates by phone or email; however, you may check for testing site closures by calling Prometric or logging on to https://www.prometric.com/closures. If the site is closed, your exam will be rescheduled without a rescheduling fee.
If a testing center is open for testing and you choose not to appear for testing, your fee will be forfeited and you will need to pay another full exam fee.
To ensure that all candidates are tested under equally favorable conditions, the following regulations and procedures will be observed at each test center. Failure to follow any of these security procedures may result in the disqualification of your examination and removal from the testing center. Prometric reserves the right to audiotape and videotape any examination session.
References
No reference materials, papers or study materials are allowed at the test center. If you are found with these or any other aids, you will not be allowed to continue the exam and your answers will not be scored.
Scratch Paper
Candidates testing in physical testing centers will receive an erasable white board for use during the exam. Candidates testing via live remote proctoring will have an online note pad for note taking. Candidates are not permitted to bring paper into the testing room or having in the room during a live remote proctoring appointment.
Calculators
A calculator is available for your use on every item in the exam. This calculator is similar to the calculator found in Microsoft Windows.
You can use the calculator to perform any of the standard operations for which you would normally use a handheld calculator. The calculator performs basic arithmetic, such as addition, subtraction, multiplication, and division.
Exam Features
During the examination, a strikeout feature is available to help you visually eliminate possible options from consideration. During the examination, you will also be able to highlight question text as you review the item. The highlight feature cannot be applied to text within the answer options.
New! Effective January 2, 2025, the CIC®, a-IPC™, and LTC-CIP® examinations will be delivered using forward navigation. Forward navigation in an examination refers to a format where candidates can only progress through the exam in a linear sequence, answering each question one after another without the option to return to previous questions. Beginning January 2, 2025, candidates must answer all items in the order they appear, with no option to skip questions. Once a candidate confirms an answer and moves to the next question, they cannot go back to change or modify their response. Candidates will no longer be permitted to flag questions or return to previous questions. The text highlight and strikeout tool will still be permitted.
Personal Items
Prometric is not responsible for items left in the reception area of the test center. While lockers are provided, it is recommended that personal items not be brought into the test center. Note the following:
Breaks
Every time you enter the test room, you will be asked to turn your pockets inside out to confirm that you have no prohibited items. The test center administrator will collect any materials that are in violation of the rules. You are not allowed to use any electronic devices or phones during breaks. Your examination time will continue if you take an unscheduled break.
Visitors
No guests, visitors or family members are allowed at the test center.
Misconduct or Disruptive Behavior
Candidates who engage in any kind of misconduct or disruptive or offensive behavior may be dismissed from the examination. Examples are: giving or receiving help, taking part in an act of impersonation, removing test materials or notes from the testing room, using rude or offensive language and behavior that delays or interrupts testing.
Weapons
Weapons are not allowed at the test center.
You may reschedule, cancel, or confirm your appointment online at https://www.prometric.com/test-takers/search/ cbic or by calling (800) 278-6222. You will need your 16 digit exam confirmation number from your Prometric confirmation email.
Prometric rescheduling fees (paid to Prometric) are as follows:
More information regarding rescheduling or cancelling to your appointment, or requesting an extension, can be found in CBIC's Examination Appointment Policy. CBIC strongly encourages candidates to review this policy prior to reaching out CBIC Staff.