Recertification Examination Policy
Recertifying candidates who do not pass the recertification examination cannot apply to retake the recertification examination but may apply to recertify by the initial certification examination. In order to maintain their certification after failing the recertification examination, they must pass the initial certification exam before the certification cycle ends. An individual may retake the initial certification examination a maximum of four times per year, and no more than once every 90 days. Because the initial certification examination is available by appointment only at designated testing sites, candidates are encouraged to purchase and complete their recertification examination early in the year to allow time to apply, schedule and take the initial certification exam in the event that they fail their recertification exam.
If a candidate fails to successfully recertify by the deadline, his/her certification will be considered to be expired and the CIC® designation can no longer be used. The candidate will then be required to apply for and pass the initial certification examination, meeting all of the eligibility requirements, in order to once again be considered certified and use the CIC® designation again.
The recertification examination is offered in an English-only, internet-based format.
What to Expect After Submitting the Exam
Once you submit the exam, your score report will be shown immediately on your screen.
After seeing the score report, click "Continue" to proceed to the mandatory survey. The purpose of this survey is to record your feedback on the examination and how we might be able to improve your experience in the future.
If you successfully pass the recertification examination, an electronic version of the official certificate will be available to you within 2-3 days after completion of the exam. A physical copy of the certificate is also available. All certificate requests and orders can be accessed here.