Heba Zamel, CIC

Location: Jordan

Company/Organization: King Abdullah University Hospital

Title: Infection Control Coordinator

First Certified: February 2020

1. Why did you choose a career in infection prevention and control?

I am a person who searches for excellence in my work. I love to help others in solving problems. I like to prevent harm to others, such as patients and workers. I find pleasure in finding solutions when a specific problem occurs. I look for excellence in the scientific field.

2. What advice would you give someone who is interested in an infection prevention and control career?

The most important advice that I would recommend to others is that a person should enjoy the leadership spirit and love of work, be very patient, accept criticism, tend to work in the spirit of one team, and base his decisions on a scientific basis, and he must develop himself through scientific reading and participation in conferences and research

3. What does being a CIC® mean to you?

This certificate made me feel more self-confident and to be up to the responsibility in educating others and contributing to improving the work environment and paying more attention to preventing infection from the side of society. I feel that I deserve it and I will work to help my colleagues obtain it.

4. How has being a CIC® helped you navigate the current COVID-19 climate?

Navigating the Corona situation was somewhat difficult, but as I obtained this certificate, I am now considered an expert in this field. I will not be late to help anywhere and anytime

5. What was the best studying method for you when preparing for the initial certification examination?

Cic group and APIC Chapters

6. What advice would you give someone pursuing certification?

I advise everyone to take the initiative to obtain this certificate, due to its importance.

7. How do you stay up-to-date on infection prevention and control practices?
Read recent scientific references
Participation in internal and external conferences and workshops

8. Are you part of an APIC or IPAC Canada chapter? If so, would you recommend it to others?

No am not

9. How has the CIC® helped you grow professionally and in your career?

I will be training to become a certified surveyor in Jordan 

10. Are there any CIC® stories that keep you up at night? This can be related to the examination or a specific patient story that stands out. 

There are many success stories, the most important of which is that at a time when mothers worked remotely and cuddled their children, I was at work continuing day and night. The responsibility was too great in providing personal protection equipment for workers and protecting them from being infected with this virus. On the other hand, there were great fears of transmitting this virus to my family because I used to spend many hours working in the hospital and despite all these circumstances I took the CBIC exam and passed it, thank God.