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Education and Training

Education and Training

There are many regulations that govern what an NCCA accredited certification agency can and cannot do in regards to exam preparatory materials. The updated 2016 NCCA Standards require that any education or training materials produced by an accredited organization be produced completely independently of any staff members, directors or volunteers who have any involvement with the certification and test development process. Since subject matter experts (SMEs) and Board members volunteering for CBIC construct the questions for the examination, having the same individuals create materials to prepare for the examination would not be impartial. Because of this, the content from the webinars currently available on the CBIC website was generated by non-Board members who are CIC® certified SMEs and not involved in the exam development process. The 2016 NCCA Standards also decree that these education programs must be optional, that preferred treatment must not be given to candidates who purchase education through the certification organization, and that the organization must not market their educational materials as the preferred method of examination preparation.

In addition, CBIC offers a practice exam through Prometric, the testing company that facilitates the certification examination. The practice exam is 70 multiple-choice questions, and its purpose is to give candidates an idea of the format of the exam, the general feel of the questions, and the type of analysis you need to do in order to answer questions correctly.

For more information on credentialing, watch this video from the Institute for Credentialing Excellence!